FAQ

1. Do you ship outside the U.S.?

No. We currently ship within the United States only.

2. How long does delivery take?

• Processing: 1–2 business days
• Shipping: 3–4 business days

3. Is shipping free?

Yes, all domestic orders include free shipping.

4. Can I return an item?

Returns are accepted within 7 days of receiving your order, as long as items are in original condition.

5. How do exchanges work?

Exchanges are available within 10 days of delivery, depending on availability.

6. When will I receive my refund?

Refunds are issued within 5–10 business days after we inspect returned items.

7. What if my order arrives damaged?

Contact us right away with photos. We will replace the item or issue a refund.

8. Can I change my order?

Yes — changes can be made within 12 hours of placing your order.

9. How do I track my order?

A tracking number will be emailed to you once your order ships.

10. Are your décor items safe and durable?

Yes. We carefully evaluate materials and craftsmanship to ensure quality and reliability.