Return and refund policy

We want you to enjoy every piece of décor you bring into your home. If something doesn’t meet your expectations, our return and exchange process is simple and fair.

Return Period

We accept returns within 7 days from the date you receive your item.

Items must be:

  • Unused and in their original condition

  • In original packaging

  • Free of damage not caused by shipping

Exchange Window

Exchanges may be requested within 10 days of delivery. If the item you want is unavailable, you may choose another item or opt for a refund.

Refund Timing

After receiving and inspecting the returned item, refunds are processed within:
• 5–10 business days
The refund will be issued to the same payment method used during checkout.

Damaged or Incorrect Products

If your order arrives damaged or you received the wrong item, please reach out to us immediately with photos. We will send a replacement or provide a full refund at no cost to you.

Non-returnable Items

Personalized or custom décor pieces cannot be returned unless defective upon arrival.