Return and refund policy
We want you to enjoy every piece of décor you bring into your home. If something doesn’t meet your expectations, our return and exchange process is simple and fair.
Return Period
We accept returns within 7 days from the date you receive your item.
Items must be:
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Unused and in their original condition
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In original packaging
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Free of damage not caused by shipping
Exchange Window
Exchanges may be requested within 10 days of delivery. If the item you want is unavailable, you may choose another item or opt for a refund.
Refund Timing
After receiving and inspecting the returned item, refunds are processed within:
• 5–10 business days
The refund will be issued to the same payment method used during checkout.
Damaged or Incorrect Products
If your order arrives damaged or you received the wrong item, please reach out to us immediately with photos. We will send a replacement or provide a full refund at no cost to you.
Non-returnable Items
Personalized or custom décor pieces cannot be returned unless defective upon arrival.